Terms of Service | TLC Cabinets

Legal

Terms of Service

Effective Date: July 14, 2026

By accessing or using cabinets.tlcconstructionwa.com, you agree to be bound by these Terms of Service. If you do not agree, please do not use this website.

Our Services

TLC Cabinets, a division of TLC Construction & Development LLC, provides free cabinet design consultation, sourcing, and sales nationwide, with full-service installation currently available in Washington State. Outside of our installation service area, we provide design, sourcing, and shipping only — customer is responsible for coordinating their own local installer.

  • Kitchen cabinetry
  • Bathroom vanities
  • Laundry room and other cabinetry
  • Trade/contractor pricing available on request

Installation services, where offered, are performed by licensed and insured contractors.

Age Restriction

You must be 18 years of age or older to use this website, submit your information, request a design, or enter into any agreement with TLC Cabinets.

SMS Program

By submitting your phone number and opting in through our website form, you consent to receive SMS text messages from TLC Cabinets. These messages may include:

  • Responses to your design or quote request
  • Order status and shipping updates
  • Installation scheduling and reminders
  • Promotional offers and announcements
  • Message frequency varies
  • Msg & data rates may apply
  • Reply STOP to opt out at any time
  • Reply HELP for support

Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages. TLC Cabinets is not responsible for any charges incurred from your mobile carrier related to SMS communications.

Design, Quotes & Orders

All designs are provided free of charge and without obligation. Quotes provided through this website, by phone, or by email are non-binding until an order is confirmed in writing and any required deposit has been received. Full itemized product and pricing details are provided upon order confirmation.

Measurements: It is the customer's responsibility to ensure all measurements and layout information provided are accurate. TLC Cabinets is not responsible for order errors resulting from inaccurate customer-provided measurements. We recommend a final on-site remeasurement before order confirmation for any custom or full-room order.

Payment & Deposits

A deposit of 50–100% of the total order value is required before any order is placed with our sourcing partners. Orders will not be placed or produced without a confirmed deposit. Remaining balance, if applicable, is due prior to or at the time of installation or delivery.

Returns, Exchanges & Damages

  • We do not accept returns or exchanges on assembled, installed, custom, or special-order cabinetry, or on used accessories.
  • Any manufacturing defect must be reported within 60 days of the delivery or shipment date, with photo or video documentation showing the item in its original, unassembled condition.
  • Once cabinetry has been installed, assembled, or used, we are unable to process returns, exchanges, or replacements.
  • Customers are responsible for inspecting all delivered items against the packing slip and must report any missing items or shipping damage within 5 days of delivery.
  • Service-related fees (assembly, modification, shipping, delivery) are non-refundable.

Warranty

Manufacturer's Warranty: Cabinetry sold through TLC Cabinets is covered by a limited manufacturer's warranty of 5 years residential / 1 year commercial from the original purchase date, covering hardware (hinges and drawer slides) against defects in material. This warranty does not cover normal wear and tear, damage from improper installation, humidity or environmental exposure, or misuse. Full warranty terms are available upon request.

Limitation of Liability

TLC Cabinets shall not be held liable for delays, cost overruns, or order interruptions caused by:

  • Material shortages or supply chain and shipping delays
  • Weather conditions or natural events
  • Customer-requested changes after order confirmation
  • Inaccurate measurements or layout information provided by the customer
  • Circumstances outside our reasonable control

Our total liability for any claim arising from services rendered shall not exceed the total amount paid under the applicable order.

Privacy Policy

Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review it to understand our data practices.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Washington. Any disputes shall be resolved in the courts of Pierce County, Washington.

Contact Us

TLC Cabinets
A division of TLC Construction & Development LLC
Phone: 253-322-3462
Website: cabinets.tlcconstructionwa.com